Hosted technology allows businesses to have a sophisticated telephone system without a large investment in telephone equipment.
With a Hosted platform, your phone services are delivered over the internet using VoIP (Voice over Internet Protocol) technology instead of the traditional PSTN (Public Switched Telephone Network).
A Hosted platform will allow you to eliminate your PBX (Private Branch Exchange) system altogether. Whether working from the office, home, or traveling, employees all share the same hosted PBX features.
Some key points to consider
- Your telephone system is “hosted” or operated by your provider
- A hosted platform works with your existing telephone service or completely replaces it
- A hosted platform can be used with landlines, mobile phones, or VoIP service
- A hosted platform can be bundled with VoIP service (see VoIP Service) thereby eliminating the need to keep telephone lines with the local telephone carrier
- Calls can be transferred or placed on hold with music. You also have the ability to set up conference calls or utilize an automated attendant, which can direct callers to different departments from any location.
- Software based phones or soft phones are computer programs that simulate a business telephone on your desktop, laptop or tablet. Calls can be made and received using a USB headset.
- You can choose to use multi-line digital office telephones that plug directly into your internet connection.
- Smartphones (cell phones) have applications such as Bria for iPhone or Android which mimic an office desk phone
- A hosted solution is scalable to fit your growing business needs by enabling you to add users, extensions, and fax lines at any time
These are just a sampling of the vast amount of options and features available for consideration.
Since VoDa partners with the top hosted providers in the industry we are poised to deliver a tailored solution that is right for your business.
We are well versed in this technology so we ask the right questions before we propose a solution. Your time is valuable. Let us do the work!